PSY FPX 8730 Assessment 5 Implementation

Assessment 5 Implementation

Name

Capella university

PSY FPX 8730 Consultation Psychology

Prof. Name

Date

Implementation Strategy

When executing a plan, a crucial aspect of the consulting process involves formulating an intervention strategy. This entails developing a proposal outlining necessary actions for improvement and the methods to achieve them (Augustsson et al., 2017). The primary objective of consulting is to confront clients with reality, however challenging, to propel their business forward (Block, 2011). Despite findings that may hinder intervention implementation, such as high implementation risks or poor timing, the aim is to devise a plan aligned with organizational goals and capable of implementation post-review (Augustsson et al., 2017).

Case Study Overview

Baltimore Trucking, a mid-sized Midwest trucking company specializing in grocery delivery, faces challenges in meeting customer demands for immediate results. The company, comprising office staff including an attorney, risk and compliance consultant, safety director, office manager, administrative staff, and owners, strives to adapt to a rapidly evolving global market. Introducing innovative technology like file management software and social media marketing aims to address these challenges. However, employee resistance, particularly from the attorney regarding social media marketing, hinders progress despite its significance in attracting potential clients (Meehan, 2016).

Group-level Intervention Strategies

Positive psychology, focusing on employee strengths, offers strategies like appreciative inquiry to motivate positive change within organizations (Lewis, 2015). Building on successes and leveraging strengths fosters a sense of community and shared goals (Kaplan et al., 2014). Identifying and addressing employee resistance through training and collaboration aids in fostering openness to change, crucial for successful implementation of new technologies (Augustsson et al., 2017).

Client Resistance Management

Employee resistance, while common, presents an opportunity for constructive feedback and improvement (Hultman & Hultman, 2018). Recognizing resistance manifestations like silence or verbal aggression allows consultants to address underlying concerns effectively (Block, 2011). Providing choices and empowering employees encourages engagement and minimizes resistance (Hultman & Hultman, 2018).

Implementation Plan

Instituting a plan begins with setting goals collaboratively with Baltimore Trucking employees to improve attitudes towards technology and organizational changes. A strengths inventory focusing on technology, time management, and decision-making skills aids in identifying areas for improvement (Peterson et al., 2008). Implementing tasks like facilitating meetings and establishing communication channels ensures ongoing support and progress tracking (Block, 2011).

Evaluation Plan

Evaluation is integral to assessing intervention success and guiding future efforts (Block, 2011). Utilizing the Kirkpatrick model, consultants gauge reaction, learning, behavior change, and results to determine intervention effectiveness (Reio et al., 2017). Feedback from employees through surveys aids in refining strategies and ensuring alignment with organizational goals (Reio et al., 2017).

Conclusion

Positive psychology interventions, coupled with effective resistance management and robust evaluation, offer pathways to fostering employee engagement and organizational success (Lewis, 2015). By leveraging employee strengths, addressing resistance constructively, and implementing comprehensive evaluation strategies, businesses like Baltimore Trucking can navigate change successfully (Augustsson et al., 2017; Block, 2011).

References

Augustsson, H., Richter, A., Hasson, H., & Thiele Schwarz, U. v. (2017). The need for dual openness to change: A longitudinal study evaluating the impact of employees’ openness to organizational change content and process on intervention outcomes. The Journal of Applied Behavioral Science, 53(3), 349–368. Retrieved from https://doi.org/10.1177/0021886317691930 Block, P. (2011). Flawless consulting: A guide to getting your expertise used (3rd ed.). Hoboken, NJ: Wiley. Bremner, G. (2013). Overcoming your workplace stress: A CBT-based self-help guide. Behavioural and Cognitive Psychotherapy, 41(3), 376-377. Retrieved from DOI:10.1017/S1352465813000106

PSY FPX 8730 Assessment 5 Implementation

Hultman, K., & Hultman, J. (2018). Self and identity: Hidden factors in resistance to organizational change. Organization Development Journal, 36(1), 13-29. Retrieved from https://www.academia.edu/36103695/Self_and_Identity_Hidden_Factors_in_Resistance_to_Organizational_Change Kaplan, S., Bradley-Geist, J., Ahmad, A., Anderson, A., Hargrove, A. K., & Lindsey, A. (2014). A test of two positive psychology interventions to increase employee well-being. Journal of Business and Psychology, 29(3), 367-380. Retrieved from DOI:10.1007/s10869-013-9319-4 Lewis, S. (2015). Bringing positive psychology to organizational psychology. In S. Joseph (Ed.), Positive psychology in practice: promoting human flourishing in work, health, education, and everyday life (2nd ed.). Hoboken, NJ: Wiley. Meehan, M. (2016, December 15). The top trends shaping business for 2017. Retrieved from Forbes Magazine: https://www.forbes.com/sites/marymeehan/2016/12/15/the-top-trends-shaping-business-for-2017/?sh=789ce46b6a8a9 Oore, D. G., Leiter, M. P., & LeBlanc, D. E. (2015). Individual and organizational factors promoting successful responses to workplace conflict. Canadian Psychology, 56(3), 301-310. Retrieved from http://dx.doi.org/10.1037/cap0000032

PSY FPX 8730 Assessment 5 Implementation

Peterson, C., Park, N., & Sweeney, P. J. (2008). Group well-being: Morale from a positive psychology perspective. Journal of Theoretical Social Psychology, 57(1), 19-36. Retrieved from https://doi.org/10.1111/j.1464-0597.2008.00352.x Reio, T. G., Rocco, T. S., Smith, D. H., & Chang, E. (2017). A critique of Kirkpatrick’s evaluation model. New Horizons in Adult Education & Human Resource Development, (29)2, 35-53. Retrieved from https://doi.org/10.1002/nha3.20178

ADDITIONAL INSTRUCTIONS FOR THE CLASS – PSY FPX 8730 Assessment 5 Implementation

SCORE A+ WITH HELP FROM OUR PROFESSIONAL WRITERS – PSY FPX 8730 Assessment 5 Implementation

We will process your orders through multiple stages and checks to ensure that what we are delivering to you, in the end, is something that is precise as you envisioned it. All of our essay writing service products are 100% original, ensuring that there is no plagiarism in them. The sources are well-researched and cited so it is interesting. Our goal is to help as many students as possible with their assignments, i.e. our prices are affordable and services premium.

• Discussion Questions (DQ)

Initial responses to the DQ should address all components of the questions asked, including a minimum of one scholarly source, and be at least 250 words. Successful responses are substantive (i.e., add something new to the discussion, engage others in the discussion, well-developed idea) and include at least one scholarly source. One or two-sentence responses, simple statements of agreement or “good post,” and responses that are off-topic will not count as substantive. Substantive responses should be at least 150 words. I encourage you to incorporate the readings from the week (as applicable) into your responses. PSY FPX 8730 Assessment 5 Implementation

• Weekly Participation

Your initial responses to the mandatory DQ do not count toward participation and are graded separately. In addition to the DQ responses, you must post at least one reply to peers (or me) on three separate days, for a total of three replies. Participation posts do not require a scholarly source/citation (unless you cite someone else’s work). Part of your weekly participation includes viewing the weekly announcement and attesting to watching it in the comments. These announcements are made to ensure you understand everything that is due during the week. PSY FPX 8730 Assessment 5 Implementation

• APA Format and Writing Quality

Familiarize yourself with the APA format and practice using it correctly. It is used for most writing assignments for your degree. Visit the Writing Center in the Student Success Center, under the Resources tab in Loud-cloud for APA paper templates, citation examples, tips, etc. Points will be deducted for poor use of APA format or absence of APA format (if required). Cite all sources of information! When in doubt, cite the source. Paraphrasing also requires a citation. I highly recommend using the APA Publication Manual, 6th edition.

• Use of Direct Quotes

I discourage over-utilization of direct quotes in DQs and assignments at the Master’s level and deduct points accordingly. As Masters’ level students, it is important that you be able to critically analyze and interpret information from journal articles and other resources. Simply restating someone else’s words does not demonstrate an understanding of the content or critical analysis of the content. It is best to paraphrase content and cite your source.

• LopesWrite Policy

For assignments that need to be submitted to Lopes Write, please be sure you have received your report and Similarity Index (SI) percentage BEFORE you do a “final submit” to me. Once you have received your report, please review it. This report will show you grammatical, punctuation, and spelling errors that can easily be fixed. Take the extra few minutes to review instead of getting counted off for these mistakes. Review your similarities. Did you forget to cite something? Did you not paraphrase well enough? Is your paper made up of someone else’s thoughts more than your own? Visit the Writing Center in the Student Success Center, under the Resources tab in Loud-cloud for tips on improving your paper and SI score.

• Late Policy

The university’s policy on late assignments is a 10% penalty PER DAY LATE. This also applies to late DQ replies. Please communicate with me if you anticipate having to submit an assignment late. I am happy to be flexible, with advance notice. We may be able to work out an extension based on extenuating circumstances. If you do not communicate with me before submitting an assignment late, the GCU late policy will be in effect. I do not accept assignments that are two or more weeks late unless we have worked out an extension. As per policy, no assignments are accepted after the last day of class. Any assignment submitted after midnight on the last day of class will not be accepted for grading.

• Communication

Communication is so very important. There are multiple ways to communicate with me: Questions to Instructor Forum: This is a great place to ask course content or assignment questions. If you have a question, there is a good chance one of your peers does as well. This is a public forum for the class. Individual Forum: This is a private forum to ask me questions or send me messages. This will be checked at least once every 24 hours.

We will process your orders through multiple stages and checks to ensure that what we are delivering to you, in the end, is something that is precise as you envisioned it. All of our essay writing service products are 100% original, ensuring that there is no plagiarism in them. The sources are well-researched and cited so it is interesting. Our goal is to help as many students as possible with their assignments, i.e. our prices are affordable and services premium. Looking for a Similar Assignment? Order a custom-written, plagiarism-free paper