NURS FPX 4010 Assessment 4 Stakeholder Presentation

Assessment 4 Stakeholder Presentation

Name

Capella university

NURS-FPX 4010 Leading in Intrprof Practice

Prof. Name

Date

Presentation for Stakeholders

Greetings, everyone! I am __, and I am delighted to be here today to introduce the interdisciplinary proposal that was presented in assessment 3, addressing the pressing concern of interprofessional communication gaps.

Organizational or Patient Issues

The worldwide healthcare industry encounters a significant challenge in the form of the interprofessional communication gap, particularly prevalent within hospitals. At the forefront of any healthcare system, nurses play a crucial role as they are the primary group responsible for interacting with patients. Therefore, maintaining a robust frontline workforce is essential for any organization. The reasons contributing to the interprofessional communication gap encompass various factors, including cultural and language barriers, inadequate interprofessional education, hierarchical structures, and a lack of clearly defined roles for nurses (Berry, 2019).

Goals to Improve the Issue

The issue at hand is the interprofessional communication gap within the nursing department, which poses significant challenges within healthcare settings. Effective and efficient communication is pivotal for the functioning of an interprofessional healthcare team and ultimately impacts patient care outcomes. Striving to improve this issue, the goal is to enhance collaborative practice, patient safety, and quality of care. An interdisciplinary team approach can immensely help to tackle this problem. By engaging members from diverse healthcare professions, such as nurses, physicians, administrators, and patients, a culture of shared learning and respect can be fostered (Haddad et al., 2021).

Potential Consequences

Potential consequences of not addressing this communication gap are numerous. They include increased patient safety risks due to medical errors, delay in treatment, reduced patient satisfaction, decreased team morale and job satisfaction among nursing staff, and ultimately, high nurse turnover. In addition, such gaps could also impact the reputation of the healthcare organization negatively. Therefore, it is crucial for the audience, particularly healthcare stakeholders, to invest effort in resolving this issue. Ensuring a robust interprofessional communication system within the nursing department is central to delivering high-quality patient care and fostering a positive work environment (Brock et al., 2020).

Interdisciplinary Team Approach

An interdisciplinary team approach is highly critical in addressing the issue of interprofessional communication gaps due to the collaborative and comprehensive expertise it offers. A unified team composed of a diverse group of healthcare providers (chief of nursing, charge nurse, project manager, scheduling manager, human resource manager), can each bring unique skills and viewpoints to the table. This diversity enables tackling different aspects of the issues, thus providing comprehensive solutions. To address this issue, a collaborative team approach is suggested as a solution.

Table: Interdisciplinary Team Roles

Role	Responsibilities
Chief of Nursing	Identify challenges and make improvements based on presented data.
Charge Nurses	Regularly interact with team members to address issues and handle staffing shortages.
Project Manager	Oversee creation and implementation of on-call schedule rotation using PDSA methodology.
Scheduling Manager	Oversee employee satisfaction, scheduling, resource utilization, and interpret data to create strategies.
Human Resources	Analyze data to develop budget proposal, predict new hires required, and evaluate existing employee performance.

Evidenced-based Interdisciplinary Plan

An evidence-based interdisciplinary plan to address interprofessional communication gaps might include components such as implementing a standardized communication tool, education and training sessions, and a feedback and evaluation process. It builds upon multiple sources of recent evidence showing that structured communication can enhance team collaboration, decrease communication errors, and improve patient outcomes (Hanson & Brinton, 2020).

Implementation of the Plan

The application of the PDSA (Plan-Do-Study-Act) cycle in executing an evidence-based interdisciplinary plan, aimed at tackling interprofessional communication gaps and improving care management efficiency. Considering the supporting evidence for the effectiveness of interdisciplinary collaboration and the PDSA cycle in healthcare (Nugus et al., 2020), it is highly probable that this approach will yield positive results.

Management of Human and Financial Resources

The interdisciplinary plan can be implemented to mitigate the communication gap and help in the management of human and financial resources available within the hospital. Each member of the healthcare team should have a good understanding of their role and responsibilities, as well as those of their team members to encourage effective communication. Regular interdisciplinary meetings should be held to discuss patient care, task delegation, and resolution of communication issues.

Evidence Based Evaluation Criteria

The successful outcome of a project addressing a communication gap would be enhanced interdisciplinary teamwork, improved flow of information, reduced misunderstandings, and increased job satisfaction among team members. The Team Climate Inventory (TCI) is a validated tool that evaluates the extent of teamwork and communication. Successful communication can be measured by tracking the decrease in communication-related errors. Job satisfaction can also serve as an indirect measure of improved communication. Time taken for tasks can be tracked pre and post intervention to measure efficiency improvements due to better communication. The degree of success can be quantified by set percentages of improvement in these areas.

Conclusion

In conclusion, addressing communication gaps of nurses in HCA healthcare organization through the lens of a PDSA (Plan, Do, Study, Act) cycle in an interdisciplinary team context can lead to substantial improvements in team coordination, patient care, and overall morale in a healthcare setting.

References:

Agency for Healthcare Research and Quality. (2020). TeamSTEPPS 2.0: Module 6. Mutual Support. https://www.ahrq.gov/ Balasundram, S., Holm, A., Benthien, K. S., Waldorff, F. B., Reventlow, S., & Overbeck, G. (2023). Increasing the chance of dying at home: Roles, tasks and approaches of general practitioners enabling palliative care: a systematic review of qualitative literature. BMC primary care, 24(1), 77. https://doi.org/10.1186/s12875-023-02038-0 Berry, L. (2019). Healthcare communication: Wiley. https://doi.org/10.1111/eje.12734

NURS FPX 4010 Assessment 4 Stakeholder Presentation

Brock, D., Abu-Rish Blakeney, E., Hammer, D., & Tools, M. (2020). Understanding Interprofessional Education and Practice in Improving Healthcare. Journal of Nursing Education, 59(1), 3-6. https://doi.org/10.3928/00220124-20200115-06 Cannon, B., Li, J., Shir, A. L., Abir, G. (2020). Using simulation to assess the impacts of breaks in the continuity of primary care. Medical Care Research and Review, 77(7), 710-719. https://doi.org/10.1016/j.mpsur.2020.07.005 Dougali, M. K., Fraser, A. N., Martin, L., McPeters, L. (2021). The effects of interprofessional SBAR communication implementation on adult medical-surgical nursing units. Journal of Nursing Care Quality, 36(3), 262-267. http://doi:10.1097/NCQ.0000000000000515 Haddad, L. M., Annamaraju, P., & Toney-Butler, T. J. (2021). Nursing Shortage. Treasure Island (FL): StatPearls Publishing. https://doi.org/10.3390/ijerph18084347

NURS FPX 4010 Assessment 4 Stakeholder Presentation

Hanson, R., & Brinton, J. (2020). Enhancing interprofessional communication. Canadian Journal of Nursing Leadership. https://doi.org/10.3390/ijerph182010775 Jeong, S. H., Kim, M. J., Kang, H. Y., Kim, E., & Yoo, M. S. (2020). Communication skills training for nurses to improve patient satisfaction in the emergency department: A randomized controlled trial. International journal of nursing studies, 102, 103515. https://doi.org/10.1016/j.ijnurstu.2019.103515 Mayo Clinic. (2019). Multidisciplinary Team Approach. https://www.mayoclinic.org/ Wami, S. D., Demssie, A. F., Wassie, M. M., & Ahmed, A. N. (2020). Patient safety culture and associated factors: A quantitative and qualitative study of healthcare workers’ view in Jimma Zone Hospitals, Southwest Ethiopia. BMC Health Services Research, 16(1), 495. https://doi.org/10.1186/s12913-016-1757-z

ADDITIONAL INSTRUCTIONS FOR THE CLASS – NURS FPX 4010 Assessment 4 Stakeholder Presentation

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• Discussion Questions (DQ)

Initial responses to the DQ should address all components of the questions asked, including a minimum of one scholarly source, and be at least 250 words. Successful responses are substantive (i.e., add something new to the discussion, engage others in the discussion, well-developed idea) and include at least one scholarly source. One or two-sentence responses, simple statements of agreement or “good post,” and responses that are off-topic will not count as substantive. Substantive responses should be at least 150 words. I encourage you to incorporate the readings from the week (as applicable) into your responses.

• Weekly Participation

Your initial responses to the mandatory DQ do not count toward participation and are graded separately. In addition to the DQ responses, you must post at least one reply to peers (or me) on three separate days, for a total of three replies. Participation posts do not require a scholarly source/citation (unless you cite someone else’s work). Part of your weekly participation includes viewing the weekly announcement and attesting to watching it in the comments. These announcements are made to ensure you understand everything that is due during the week.

• APA Format and Writing Quality

Familiarize yourself with the APA format and practice using it correctly. It is used for most writing assignments for your degree. Visit the Writing Center in the Student Success Center, under the Resources tab in Loud-cloud for APA paper templates, citation examples, tips, etc. Points will be deducted for poor use of APA format or absence of APA format (if required). Cite all sources of information! When in doubt, cite the source. Paraphrasing also requires a citation. I highly recommend using the APA Publication Manual, 6th edition.

• Use of Direct Quotes

I discourage over-utilization of direct quotes in DQs and assignments at the Master’s level and deduct points accordingly. As Masters’ level students, it is important that you be able to critically analyze and interpret information from journal articles and other resources. Simply restating someone else’s words does not demonstrate an understanding of the content or critical analysis of the content. It is best to paraphrase content and cite your source. NURS FPX 4010 Assessment 4 Stakeholder Presentation

• LopesWrite Policy

For assignments that need to be submitted to Lopes Write, please be sure you have received your report and Similarity Index (SI) percentage BEFORE you do a “final submit” to me. Once you have received your report, please review it. This report will show you grammatical, punctuation, and spelling errors that can easily be fixed. Take the extra few minutes to review instead of getting counted off for these mistakes. Review your similarities. Did you forget to cite something? Did you not paraphrase well enough? Is your paper made up of someone else’s thoughts more than your own? Visit the Writing Center in the Student Success Center, under the Resources tab in Loud-cloud for tips on improving your paper and SI score.

• Late Policy

The university’s policy on late assignments is a 10% penalty PER DAY LATE. This also applies to late DQ replies. Please communicate with me if you anticipate having to submit an assignment late. I am happy to be flexible, with advance notice. We may be able to work out an extension based on extenuating circumstances. If you do not communicate with me before submitting an assignment late, the GCU late policy will be in effect. I do not accept assignments that are two or more weeks late unless we have worked out an extension. As per policy, no assignments are accepted after the last day of class. Any assignment submitted after midnight on the last day of class will not be accepted for grading. NURS FPX 4010 Assessment 4 Stakeholder Presentation

• Communication

Communication is so very important. There are multiple ways to communicate with me: Questions to Instructor Forum: This is a great place to ask course content or assignment questions. If you have a question, there is a good chance one of your peers does as well. This is a public forum for the class. Individual Forum: This is a private forum to ask me questions or send me messages. This will be checked at least once every 24 hours.

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