NURS FPX 5003 Assessment 2 Interview Of Health Care Professional

Assessment 2 Interview Of Health Care Professional

Student Name

Capella University

NURS-FPX 5003 Health Assessment and Promotion for Disease Prevention in Population-Focused Health

Prof. Name

Date

Interview with a Healthcare Professional

Conducting interviews with healthcare experts is a valuable and informative approach to gain insights into the diverse populations served by healthcare organizations and their healthcare needs. By combining healthcare data with the real-world experiences of healthcare professionals, more effective strategies and plans can be developed. Understanding how healthcare professionals typically communicate with patients, especially those from racially and ethnically diverse backgrounds, is essential to provide them with adequate health information for informed decision-making.  Additionally, healthcare professionals can contribute to the development of best practices by observing the work of industry leaders. Implementation of best practices ensures compliance with relevant standards and healthcare guidelines. For this review, Dr. Mud Swamp, overseeing West Virginia College’s schools of dentistry, medicine, nursing, pharmacy, public health, and various affiliated health programs and clinical initiatives throughout the state, was interviewed. Dr. Swamp earned a Bachelor of Science degree and a medical degree from West Virginia College (West Virginia College, n.d).

Strategies for Addressing Identified Healthcare Needs

Various strategies can be employed to identify the healthcare needs of a community, including interviews with healthcare professionals and community leaders, stakeholder meetings, surveys, and demographic data analysis. According to Aron (2019), the Plan-Do-Study-Act (PDSA) cycle is a powerful tool for accelerating organizational improvement. In clinical settings, the PDSA cycle is used to assess the quality of care and determine if improvements or changes are necessary. An external evaluator can assist organizations in planning and implementing changes and then assessing their success.  Healthcare disparities, such as providing lower-quality care to sexual, ethnic, and gender minorities and individuals with low health literacy, persist in the United States (NHS England and NHS Improvement, 2021). The Cultural and Linguistically Appropriate Services (CLAS) standards were introduced in 2000 to address these disparities. In 2013, enhanced National CLAS standards were introduced to help healthcare organizations ensure health equity, with a focus on minority groups with low health literacy. Providing CLAS requires cultural humility and competence at the provider level (Minority Health, n.d.).

Criteria for Evaluating the Strategies

To evaluate the effectiveness of strategies, program organizers should consider questions such as “What achievements has the organization made during this period?” “How many diabetic patients were served?” and “What challenges positively influenced program implementation?” As Dineen-Griffin et al. (2019) suggest, healthcare organizations can either hire an external evaluator or assign an internal staff member to evaluate the efficiency and effectiveness of healthcare systems for future decision-making. The Organization for Economic Co-operation and Development (OECD) DAC defines six evaluation criteria: relevance, soundness, effectiveness, efficiency, impact, and sustainability, along with two principles for their application (Alcayna and O’Donnell, 2022). According to the interview, West Virginia College hospitals employ various methods to provide Culturally and Linguistically Appropriate Services (CLAS) to diabetic patients. The organization uses a patient-centered communication style and addresses cultural barriers to care. To ensure effective interactions between a proactive care team and informed, engaged patients, care aligns with elements of the Chronic Care Model (Timpel et al., 2020).

NURS FPX 5003 Assessment 2 Interview Of Health Care Professional

Healthcare professionals can influence and engage the healthcare team, patients, and communities through various communication methods, including groups, face-to-face meetings, campaigns, and surveys (Gehlert et al., 2019). Patient outcomes can be improved by effectively communicating complex health information to diverse patient populations. For instance, it is more effective to convey to diabetic patients that maintaining a specific blood glucose level is crucial to reduce their risk of amputation and future complications related to kidneys and nerves, rather than simply instructing them to keep a specific blood glucose level. By gaining a deeper understanding of populations with low health literacy, the challenges associated with communicating with at-risk populations, and evidence-based best practices, healthcare providers can develop a framework to enhance health education.

Benefits of Adhering to National CLAS Standards

The National CLAS Standards create a framework for delivering services that respect patients’ preferences and communication needs while being culturally and linguistically appropriate. These standards can improve the ability to work and communicate effectively in multicultural settings, ultimately contributing to reducing healthcare disparities and achieving health equity. They help healthcare professionals learn from patients with different perspectives and beliefs, remain open to patients’ thoughts, and connect with their backgrounds (Annalee A, 2022). Epidemiological principles form the basis for disease surveillance and analysis by public health professionals. They focus on the causes of public health problems and diseases and the best treatments, interventions, and solutions. Epidemiologists can track diseases and predict their impact on the population through research and statistical analysis. It provides insight into how demographic characteristics can be used to identify groups at risk for a particular outcome. Demographic characteristics often include age, economic status, gender, and race/ethnicity. The primary task of epidemiology is to describe the occurrence of diseases and note differences in disease occurrence among different groups. To assess this disease burden, epidemiologically specific terms such as frequency, expected impact, and survival measures are required (Harvard Medical School, 2022).

Organization’s Strengths in Addressing National CLAS Standards

The West Virginia College hospital’s commitment to implementing and adhering to the National CLAS Standards has led to significant efforts to address healthcare disparities and meet the needs of vulnerable populations, such as the African American community. Successful implementation of the National CLAS Standards requires organizational commitment. The National CLAS Standards have contributed to raising awareness of the need for culturally and linguistically appropriate services (U.S. Department of Health & Human Services, 2022). By setting an example for healthcare organizations, the National CLAS Standards aim to advance clinical prevention and help eliminate healthcare disparities.

NURS FPX 5003 Assessment 2 Interview Of Health Care Professional

The gap between recommended healthcare best practices and the care provided to patients is known as a healthcare gap. If staff fail to adhere to any of the key aspects of the CLAS standards, such as treating all patients equally, acknowledging patients’ cultural health beliefs, or addressing language barriers, a gap may develop in meeting the standards. Medical errors and a lack of transparency can also contribute to gaps. Both patients and payers, such as self-insured employers, experience quality issues when care gaps exist (Yip et al., 2019). Through the concept of cultural competence, a deeper understanding of the interplay between identity, culture, and education can shed light on how diverse populations in West Virginia come to understand, embrace, and make informed decisions based on sound health information.

Challenges of Organization in Addressing National CLAS Standards

Challenges in implementing the National CLAS Standards include the need for additional resources and guidance on interpreting and applying the standards. Failure to implement the standards can lead to adverse patient outcomes and financial burdens resulting from errors and failures that the National CLAS Standards could mitigate. According to a study by Isoherranen et al. (2019), inconsistencies in accountability measures and communication issues within healthcare organizations are obstacles to effectively implementing the National CLAS Standards. If nursing staff are not familiar with the local language, significant communication difficulties may arise when dealing with local patients. The organization may face difficulties and challenges if resources are lacking, and it cannot accurately assess the standards. The organization incurs additional costs when it seeks to recruit skilled professionals, collect data on different racial groups in the population, and train its existing staff (Think Cultural Health, n.d.). Addressing the National CLAS Standards may also be hindered by the lack of primary healthcare options in rural areas.

Organization’s Strategies, Strengths, and Weaknesses

Effective and direct communication is crucial in healthcare settings. Clear and accurate information exchange is essential for patient well-being. West Virginia College Hospital’s resources include empowering employees to voice their concerns and making necessary adjustments to meet the CLAS standards. This approach enhances effective communication between staff and patients. The staff actively listens to patients to improve communication by developing an internal communication strategy. According to Rangachari and Woods (2020), in-person meetings are essential for effective communication between patients and healthcare professionals.  Regardless of orientation, race, nationality, or religion, the organization’s staff listens to patients and understands the importance of incorporating their preferences into treatment decisions. This sets the organization apart. The staff understands how patients from diverse cultures perceive healthcare to address the needs of a diverse population like West Virginia’s. Consequently, the staff can tailor patient inquiries and treatment plans to meet the patients’ needs. Promoting diversity in healthcare can enhance providers’ cultural competence and enable them to provide services that meet their patients’ unique cultural, social, and linguistic needs in accordance with the Cultural and Linguistically Appropriate Services (CLAS) standards (Spitzer-Shohat and Chin, 2019).

NURS FPX 5003 Assessment 2 Interview Of Health Care Professional

Gomez and Bernet (2019) also discuss strategies used in the WVU hospital that can lead to a constructive dilemma. Embracing diverse cultures and using precise language are two of these strategies. On the other hand, retooling is a weakness in meeting the CLAS standards because new staff may need additional training in using current tools and healthcare equipment. It is costly and impacts the organization’s budget. However, WVU Hospital takes advantage of the opportunity to educate healthcare workers on the latest medical technology and introduces new, cutting-edge services to enhance healthcare.

Conclusion

Identifying healthcare needs leads to prioritized needs, allocation of resources to address healthcare disparities, and improvements in healthcare. It also enables the target audience to participate and foster collaboration and creativity.

References

Alcayna, T., & O’Donnell, D. (2022). How much global climate adaptation finance is targeting the health sector? European Journal of Public Health, 32(Supplement_3). https://doi.org/10.1093/eurpub/ckac129.146 Annalee A., M. (2022). A culturally competent patient care: A review of the CLAS standards. International Archives of Public Health and Community Medicine, 6(2). https://doi.org/10.23937/2643-4512/1710077 Aron, D. C. (2019). The complexity of context. Complex systems in medicine, 101–114. https://doi.org/10.1007/978-3-030-24593-1_9 Barksdale, C. L., Rodick, W. H., Hopson, R., Kenyon, J., Green, K., & Jacobs, C. G. (2016). Literature review of the national CLAS standards: Policy and practical implications in reducing health disparities. Journal of Racial and Ethnic Health Disparities, 4(4), 632–647. https://doi.org/10.1007/s40615-016-0267-3 Dineen-Griffin, S., Garcia-Cardenas, V., Williams, K., & Benrimoj, S. I. (2019). Helping patients help themselves: A systematic review of self-management support strategies in primary health care practice. PLOS ONE, 14(8). https://doi.org/10.1371/journal.pone.0220116 Gehlert, S., Choi, S. K., & Friedman, D. B. (2019). Communication in health care. Handbook of health social work, 249–277. https://doi.org/10.1002/9781119420743.ch12
NURS FPX 5003 Assessment 2 Interview Of Health Care Professional
Gomez, L. E., & Bernet, P. (2019). Diversity improves performance and outcomes. Journal of the National Medical Association, 111(4), 383–392. https://doi.org/10.1016/j.jnma.2019.01.006 Harvard Medical School (2022). Using epidemiological tools to evaluate human disease. Postgraduateeducation.hms.harvard.edu. https://postgraduateeducation.hms.harvard.edu/trends-medicine/using-epidemiological-tools-evaluate-human-disease Hegazy, M., Elsayed, N. M., Ali, H. M., Hassan, H. G., & Rashed, L. (2019). Diabetes Mellitus, nonalcoholic fatty liver disease, and conjugated linoleic acid (Omega 6): What Is the Link? Journal of Diabetes Research, 2019, 1–7. https://doi.org/10.1155/2019/5267025 Isoherranen, K., O’Brien, J. J., Barker, J., Dissemond, J., Hafner, J., Jemec, G. B. E., Kamarachev, J., Läuchli, S., Montero, E. C., Nobbe, S., Sunderkötter, C., & Velasco, M. L. (2019). Atypical wounds: Best clinical practice and challenges. Journal of Wound Care, 28(Sup6), S1–S92. https://doi.org/10.12968/jowc.2019.28.sup6.s1 Minority Health (n.d). CLAS, cultural competency, and cultural humility. https://www.minorityhealth.hhs.gov/Assets/PDF/TCH%20Resource%20Library_CLAS%20CLC%20CH.pdf NHS England and NHS Improvement. (2021). Plan, Do, Study, Act (PDSA) Cycles and the Model for Improvement Online Library of Quality, Service Improvement and Redesign Tools NHS England and NHS Improvement. https://www.england.nhs.uk/wp-content/uploads/2022/01/qsir-pdsa-cycles-model-for-improvement.pdf

NURS FPX 5003 Assessment 2 Interview Of Health Care Professional

Rangachari, P., & L. Woods, J. (2020). Preserving organizational resilience, patient safety, and staff retention during COVID-19 requires a holistic consideration of the psychological safety of healthcare workers. International Journal of Environmental Research and Public Health, 17(12), 4267. https://doi.org/10.3390/ijerph17124267 Spitzer-Shohat, S., & Chin, M. H. (2019). The “Waze” of inequity reduction frameworks for organizations: a scoping review. Journal of general internal medicine, 34(4), 604–617. https://doi.org/10.1007/s11606-019-04829-7 Think Cultural Health. (n.d.). Summary of key findings. https://thinkculturalhealth.hhs.gov/assets/pdfs/clas-ncs-evaluation-project.pdf Timpel, P., Lang, C., Wens, J., Contel, J. C., Schwarz, P. E. H., & CARE study group, On behalf of the M. (2020). The Manage Care Model – Developing an evidence-based and expert-driven chronic care management model for patients with diabetes. International Journal of Integrated Care, 20(2), 2. https://doi.org/10.5334/ijic.4646 U.S. Department of Health & Human Services. (2022). CLAS Standards. Think Cultural Health. https://thinkculturalhealth.hhs.gov/clas/standards West Virginia University. (n.d.). Chancellor | Health Sciences | Vp.hsc.wvu.edu. Retrieved January 21, 2023, from https://vp.hsc.wvu.edu/ Yip, W., Fu, H., Chen, A. T., Zhai, T., Jian, W., Xu, R., Pan, J., Hu, M., Zhou, Z., Chen, Q., Mao, W., Sun, Q., & Chen, W. (2019). 10 years of health-care reform in China: progress and gaps in Universal Health Coverage. The Lancet, 394(10204), 1192–1204. https://doi.org/10.1016/S0140-6736(19)32136-1

ADDITIONAL INSTRUCTIONS FOR THE CLASS – NURS FPX 5003 Assessment 2 Interview Of Health Care Professional

Who we are

We are a professional custom writing website. If you have searched for a question and bumped into our website just know you are in the right place to get help with your coursework.

Do you handle any type of coursework?

Yes. We have posted our previous orders to display our experience. Since we have done this question before, we can also do it for you. To make sure we do it perfectly, please fill out our Order Form. Filling the order form correctly will assist our team in referencing, specifications, and future communication.

Is it hard to Place an Order?

  • 1. Click on “Order Now” on the main Menu and a new page will appear with an order form to be filled.
  • 2. Fill in your paper’s requirements in the “PAPER INFORMATION” section and the system will calculate your order price/cost.
  • 3. Fill in your paper’s academic level, deadline, and the required number of pages from the drop-down menus.
  • 4. Click “FINAL STEP” to enter your registration details and get an account with us for record-keeping and then, click on “PROCEED TO CHECKOUT” at the bottom of the page.
  • 5. From there, the payment sections will show, follow the guided payment process and your order will be available for our writing team to work on it.

SCORE A+ WITH HELP FROM OUR PROFESSIONAL WRITERS – NURS FPX 5003 Assessment 2 Interview Of Health Care Professional

We will process your orders through multiple stages and checks to ensure that what we are delivering to you, in the end, is something that is precise as you envisioned it. All of our essay writing service products are 100% original, ensuring that there is no plagiarism in them. The sources are well-researched and cited so it is interesting. Our goal is to help as many students as possible with their assignments, i.e. our prices are affordable and services premium.
  • Discussion Questions (DQ)
Initial responses to the DQ should address all components of the questions asked, including a minimum of one scholarly source, and be at least 250 words. Successful responses are substantive (i.e., add something new to the discussion, engage others in the discussion, well-developed idea) and include at least one scholarly source. One or two-sentence responses, simple statements of agreement or “good post,” and responses that are off-topic will not count as substantive. Substantive responses should be at least 150 words. I encourage you to incorporate the readings from the week (as applicable) into your responses.
  • Weekly Participation
Your initial responses to the mandatory DQ do not count toward participation and are graded separately. In addition to the DQ responses, you must post at least one reply to peers (or me) on three separate days, for a total of three replies. Participation posts do not require a scholarly source/citation (unless you cite someone else’s work). Part of your weekly participation includes viewing the weekly announcement and attesting to watching it in the comments. These announcements are made to ensure you understand everything that is due during the week.
  • APA Format and Writing Quality
Familiarize yourself with the APA format and practice using it correctly. It is used for most writing assignments for your degree. Visit the Writing Center in the Student Success Center, under the Resources tab in Loud-cloud for APA paper templates, citation examples, tips, etc. Points will be deducted for poor use of APA format or absence of APA format (if required). Cite all sources of information! When in doubt, cite the source. Paraphrasing also requires a citation. I highly recommend using the APA Publication Manual, 6th edition.
  • Use of Direct Quotes
I discourage over-utilization of direct quotes in DQs and assignments at the Master’s level and deduct points accordingly. As Masters’ level students, it is important that you be able to critically analyze and interpret information from journal articles and other resources. Simply restating someone else’s words does not demonstrate an understanding of the content or critical analysis of the content. It is best to paraphrase content and cite your source.
  • LopesWrite Policy
For assignments that need to be submitted to Lopes Write, please be sure you have received your report and Similarity Index (SI) percentage BEFORE you do a “final submit” to me. Once you have received your report, please review it. This report will show you grammatical, punctuation, and spelling errors that can easily be fixed. Take the extra few minutes to review instead of getting counted off for these mistakes. Review your similarities. Did you forget to cite something? Did you not paraphrase well enough? Is your paper made up of someone else’s thoughts more than your own? Visit the Writing Center in the Student Success Center, under the Resources tab in Loud-cloud for tips on improving your paper and SI score.
  • Late Policy
The university’s policy on late assignments is a 10% penalty PER DAY LATE. This also applies to late DQ replies. Please communicate with me if you anticipate having to submit an assignment late. I am happy to be flexible, with advance notice. We may be able to work out an extension based on extenuating circumstances. If you do not communicate with me before submitting an assignment late, the GCU late policy will be in effect. I do not accept assignments that are two or more weeks late unless we have worked out an extension. As per policy, no assignments are accepted after the last day of class. Any assignment submitted after midnight on the last day of class will not be accepted for grading.
  • Communication
Communication is so very important. There are multiple ways to communicate with me: Questions to Instructor Forum: This is a great place to ask course content or assignment questions. If you have a question, there is a good chance one of your peers does as well. This is a public forum for the class. Individual Forum: This is a private forum to ask me questions or send me messages. This will be checked at least once every 24 hours. NURS FPX 5003 Assessment 2 Interview Of Health Care Professional

    SCORE A+ WITH HELP FROM OUR PROFESSIONAL WRITERS

    We will process your orders through multiple stages and checks to ensure that what we are delivering to you, in the end, is something that is precise as you envisioned it. All of our essay writing service products are 100% original, ensuring that there is no plagiarism in them. The sources are well-researched and cited so it is interesting. Our goal is to help as many students as possible with their assignments, i.e. our prices are affordable and services premium. Looking for a Similar Assignment? Order a custom-written, plagiarism-free paper