PSY FPX 5140 Assessment 1 Needs Assessment Document: OutReach Community Program

Assessment 1 Needs Assessment Document: OutReach Community Program

Name

Capella university

PSY FPX 5140 Program Evaluation

Prof. Name

Date

Needs Analysis

Needs Assessment Document: OutReach Community Program

This paper presents a proposal for a needs assessment of the OutReach LGBTQ+ Community Center, serving Dane County, Wisconsin. Conducting a needs assessment is imperative for identifying potential gaps hindering the organization from achieving its objectives. This document outlines the participant stakeholders, suggests evaluation procedures, provides a cost/benefit analysis, and addresses ethical considerations.

Program Stakeholders and Outcomes

The OutReach LGBTQ+ Community Center, a non-profit organization, is dedicated to promoting equity and enhancing the quality of life for LGBTQ+ individuals (OutReach, n.d.). They offer community-building resources, health and human services, and advocate for social justice. Programs range from HIV prevention to domestic violence support, with partnerships established with local and federal nonprofit groups such as Diverse & Resilient and NAMI. Primary stakeholders include service recipients, staff, volunteers, donors, sponsors, and the board of directors. Successful outcomes are measured by service utilization, advocacy achievements, and community support.

Program Procedures

A logic model is proposed to analyze the OutReach program’s procedures, encompassing inputs (resources), activities, outputs, and outcomes (Royse et al., 2016). Inputs include financial and human resources, while activities involve event planning, counseling sessions, and advocacy efforts. Outputs encompass program materials and events, while outcomes relate to participants’ health and community engagement.

Proposed Program Evaluation

The evaluation aims to assess program promotion, alignment with mission values, and participant satisfaction. Evaluation points include self-promotion effectiveness, staff-board alignment, and perceived value of services. Findings will inform program enhancements and ensure alignment with stakeholder expectations.

Cost/Benefit Analysis of Proposed Program Evaluation

Financial data obtained from ProPublica (2021) indicates OutReach’s revenue sources, expenses, and program costs. Major expense categories include health services, outreach, senior advocacy, and HIV prevention. A comparison with similar organizations can provide insights into cost efficiency.

Ethical Considerations

Program evaluators must navigate potential conflicts of interest and ethical considerations. Strategies to mitigate risks include maintaining professional distance, ensuring data protection, and adhering to ethical guidelines outlined by the American Evaluation Association (2018) and the American Psychological Association (2017).

Conclusion

The OutReach LGBTQ+ Community Center plays a vital role in promoting equality and providing essential services to the LGBTQ+ community in Dane County. Conducting a thorough evaluation will facilitate ongoing improvement and ensure the program’s continued success in meeting the needs of its stakeholders.

References

American Evaluation Association. (2018). Guiding principles. https://www.eval.org/About/Guiding-Principles American Psychological Association. (2017). Ethical principles of psychologists and code of conduct (2002, amended effective June 1, 2010, and January 1, 2017). http://www.apa.org/ethics/code/index.html

PSY FPX 5140 Assessment 1 Needs Assessment Document: OutReach Community Program

King, J. A., & Stevahn, L. A. (2014). Interactive evaluation practice: Mastering the interpersonal dynamics of program evaluation (1st ed.). SAGE Publications. https://doi.org/10.4135/9781452269979 OutReach. (n.d.). Home. OutReach LGBTQ+ Community Center. https://www.outreachmadisonlgbt.org/home Royse, D., Thyer, B. A., & Padgett, D. K. (2016). Program evaluation: An introduction to an evidence-based approach (6th ed.). Cengage.

Appendix: Stakeholder Analysis

The LGBTQ+ Community Center, as outlined by OutReach (n.d.), involves various stakeholders with distinct interests and expectations. This analysis categorizes stakeholders into four main groups, each with its own concerns and priorities.

Recipients of Services

Primarily comprising youth and adults within the LGBTQ+ community, this group expects timely, informative, and supportive services from the organization. Privacy and anonymity are critical considerations for these stakeholders, necessitating careful protection by the organization.

Staff and Volunteers

Responsible for administrative tasks, logistics, event planning, and fundraising, this group is dedicated to providing care to participants, planning events, and securing donations. Their focus lies in maintaining the organization’s functionality and ensuring quality service delivery.

Donors and Sponsors

Comprising businesses, corporations, governmental entities, and individual community donors, this group supports the organization financially. Their interest lies in the organization’s continued success and proper utilization of funds to fulfill its mission.

Board of Directors

Comprising six individuals tasked with organizational direction and strategic planning, the board oversees the program. They are invested in the organization’s long-term vision, ensuring ethical practices, and alignment with the mission of the OutReach Community Center. However, potential conflicts may arise, both between staff and the board and within the board itself, especially when faced with controversial decisions. To initiate the information-gathering phase of program evaluation, an in-person meeting at a neutral venue, such as a hotel or public library, is proposed. During this meeting, the interactive strategy of voicing viewpoints/beliefs would be employed, allowing stakeholders to discuss, interpret, and question various aspects of the program (King & Stevahn, 2014). This approach fosters an inclusive environment and enables direct interaction among all influential stakeholders.

PSY FPX 5140 Assessment 1 Needs Assessment Document: OutReach Community Program

Furthermore, the cooperative interview strategy would be utilized to identify any concerns stakeholders may harbor, thereby promoting positive relations, shared understandings, and progress assessment (King & Stevahn, 2014). Additionally, the voicing variables strategy, involving the identification of potential obstructions based on specific variables, would facilitate discussion and provide a visual reference for all participants. By conducting this in-person meeting, comprehensive insights from each stakeholder group can be documented. This documentation can reveal commonalities for progress or potential obstacles that may lead to conflicts.

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The university’s policy on late assignments is a 10% penalty PER DAY LATE. This also applies to late DQ replies. Please communicate with me if you anticipate having to submit an assignment late. I am happy to be flexible, with advance notice. We may be able to work out an extension based on extenuating circumstances. If you do not communicate with me before submitting an assignment late, the GCU late policy will be in effect. I do not accept assignments that are two or more weeks late unless we have worked out an extension. As per policy, no assignments are accepted after the last day of class. Any assignment submitted after midnight on the last day of class will not be accepted for grading.

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