PSY FPX 8730 Assessment 1 Developing an Adaptable Workplace Culture

Assessment 1 Developing an Adaptable Workplace Culture

Name

Capella university

PSY FPX 8730 Consultation Psychology

Prof. Name

Date

Case Study

Introduction

Levine Law Offices, a legal firm specializing in worker’s compensation and personal injury cases, is owned and led by Darryl Levine. The firm comprises three attorneys, six paralegals, one office manager, and ten administrative staff. Mr. Levine perceives a need for a cultural shift within the organization, as employees exhibit resistance to technological advancements and display a lukewarm attitude towards social media marketing strategies despite their effectiveness (Meehan, 2016).

Future-State Vision

Levine Law Offices aims to enhance client service by equipping staff with proficient technology skills and fostering a positive attitude towards organizational changes. This vision necessitates active involvement from key stakeholders:
  • Owner/Operator: Leads the vision and guides the change process.
  • Office Manager: Facilitates training and monitors progress.
  • Employees (Paralegals, Attorneys, Administrative Staff): Engage in tech training, offer feedback, and set measurable goals.
  • Partners/Investors/Clients: Receive high-quality service and provide feedback for improvement.

Consultation Theories

Various psychological theories inform the consultation process:
  • Positive Psychology: Emphasizes strengths, positive emotions, engagement, relationships, meaning, and accomplishments (Chagnon, 2014).
  • Systems Theory: Focuses on open systems, holism, interdependence, and feedback to maintain organizational balance (Gantt, 2013).
  • Adlerian Theory: Promotes building relationships and contributing to society (Chidiac, 2013).
  • Cognitive-Behavioral Theory: Integrates cognitive and behavioral strategies for therapy (Association for Behavioral and Cognitive Therapies, n.d.).
  • Gestalt Theory: Highlights perceptual organization, awareness, dialogue, and skill-building (Foster & Lloyd, 2007).

Conclusion

Implementation of the strategic plan involves transparency, engagement, concrete steps, and achievable goals. The desired outcome includes flexible and technologically knowledgeable employees, an efficient organization, and positive client engagement.

References

Association for Behavioral and Cognitive Therapies. (n.d.). What is cognitive behavior therapy? Retrieved from http://www.abct.org/Help/?m=mFindHelp&fa;=WhatIsCBTpublic Bay, S. (2018). Workplace technology will change the law office of the future. American Bar Association. Retrieved from https://www.lawpracticetoday.org/article/workplacetechnology-will-change-law-office-future/ Chagnon, R. J. (2014). Coaching for Resilience: A Practical Guide to Using Positive Psychology. Personnel Psychology, 67(4), 981–984.

PSY FPX 8730 Assessment 1 Developing an Adaptable Workplace Culture

Chidiac, M. (2013). An organisational change approach based on gestalt psychotherapy theory and practice. Journal of Organizational Change Management, 26(3), 458–474. Claes, C. (2016). What, why, who, and how to? Describe the vision of the future state. Linkedin. Retrieved from https://www.linkedin.com/pulse/what-why-who-howdescribe-vision-future-state-chantal-claes-ccmp/ Crane, J. M., & Brown, C. J. (2003). Effectiveness of Teaching Play Therapy Attitudes and Skills to Undergraduate Human Services Majors. International Journal of Play Therapy, 12(2), 49–65. Foster, S. L., & Lloyd, P. J. (2007). Positive psychology principles applied to consulting psychology at the individual and group level. Consulting Psychology Journal: Practice and Research, 59(1), 30–40. Gantt, S. P. (2013). Applying systems-centered theory (SCT) and methods in organizational contexts: Putting SCT to work. International Journal of Group Psychotherapy, 63(2), 234–258. Meehan, M. (2016). The top trends shaping business for 2017. Forbes Magazine. Retrieved from https://www.forbes.com/sites/marymeehan/2016/12/15/the-toptrends-shaping-business-for-2017/#43bfb4f6a8a2 Mohe, M. & Seidl, D. (2011). Theorising the client–consultant relationship from the perspective of social-systems theory. Organization Studies, 18(1), 3-22. Philo, J. R. (2015). Advances in Positive Organizational Psychology. Personnel Psychology, 68(3), 700–702.

PSY FPX 8730 Assessment 1 Developing an Adaptable Workplace Culture

Stewart, J. M. (1993). Future state visioning—A powerful leadership process. Long Range Planning (0024-6301), 26 (6), p. 89. Soo-Hoo, T. (1997). Strategic consultation: The evolution and application of an efficient approach. Consulting Psychology Journal: Practice and Research, 49(3), 194–206.

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